Cloud service provider outage

Incident Report for TaxBit

Resolved

All functionality has been restored.
Posted Oct 21, 2025 - 17:07 UTC

Update

Tax API functionality has been restored. Cost basis calculations are now processing successfully and we are processing the queue of impacted accounts. Experience within the Taxbit dashboard is still partially degraded as dependent services recover.
Posted Oct 20, 2025 - 21:32 UTC

Update

Issues with our cloud service provider continue to impact portions of the platform. Our engineering teams are actively working to restore full functionality as quickly as possible. Some services may be slow or temporarily unavailable.

Login to the Tax Dashboard has been restored.

Pricing data is potentially delayed in the Accounting Suite.
Posted Oct 20, 2025 - 18:00 UTC

Investigating

There is an outage with our cloud service provider (AWS) that is currently affecting many TaxBit services. We are investigating to identify the full impact and explore mitigation steps.
Posted Oct 20, 2025 - 07:36 UTC
This incident affected: Tax API, Tax Dashboard, and Accounting Suite.